First Time User Information

To request an item through Interlibrary Loan, you must first identify yourself to the library's ILLiad system. To do this you fill out a registration form using your Web browser. Registration has three purposes:

  • Entering your personal information into the ILLiad system means you will not have to supply the information again when making future requests.
  • Having your email and regular mail addresses on file with Interlibrary Loan enables us to notify you promptly and deliver materials accurately when your request arrives in the library.
  • You will have secure access to information about your requests. You will also be able to review the list of items you have requested in the past.

About your Username and Password

When registering with ILLiad, you will be asked to create a username and password that will enable you to log on to your account and access our services. Usernames are case-sensitive and may be any unique value of your choosing, up to 100 characters. Passwords must be at least eight characters long and contain a lowercase letter, an uppercase letter, and a number. If you forget your password, you may reset it using the Forgot Password? link, which may also be found underneath the username and password fields on the ILLiad home page. If you forget your username, contact the Document Delivery Department at 336-716-4378 and we will be glad to help.

Important Copyright Information


The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgement, fulfilment of the order would involve violation of copyright law.

ILLiad FAQ (Frequently Asked Questions)

Before registering, you may wish to read the ILLiad FAQ. The FAQ may answer other questions you have about the ILLiad interlibrary loan system. Additional interlibrary loan and document delivery policies are available here:

By registering, you agree to comply with U.S. copyright provisions and Carpenter Library ILL policies, as outlined in our ILLiad FAQ.